Privacy Policy GDPR compliance

5XPLR – Independent Travel Consultancy, operated by Claudia & Paolo Schepeler, is the data controller for your personal data.

5XPLR is an independent travel consulting business, operated by self-employed entrepreneurs. We are not a GmbH or UG.

We have adopted this Privacy Policy, which determines how we are processing the information collected by 5XPLR.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using 5XPLR.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit 5XPLR.com, we automatically gather information about your device, such as your web browser, IP address, time zone, and some of the cookies that are stored on it. Furthermore, when you navigate the Site, we gather information about the particular web pages or goods you visit, the websites or search keywords that led you to the Site, and how you interact with it. We refer to this automatically obtained data as "Device Information." Furthermore, in order to carry out the agreement, we may collect the personal data you submit to us during registration (including but not limited to your name, surname, address, payment information, and so on).

Why do we process your data?

Our top priority is customer data security. As such, we process only the minimal user data necessary to maintain the website. Information collected automatically is used solely to identify potential cases of abuse and establish statistical insights regarding website usage. This statistical information does not identify any specific user.

Additionally, we process personal data based on the following legal grounds under the GDPR:

• Contract Performance – When necessary to fulfill a contract with you (e.g., processing a service request).

• Legitimate Interests – To analyze website traffic, improve our services, and prevent fraud.

• Legal Obligations – To comply with regulatory and legal requirements.

• Consent – For marketing purposes, such as sending newsletters. You may withdraw your consent at any time by contacting us.

If you have any questions about how we process your data, please contact us at info@5xplr.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Your data may be transferred outside the European Economic Area (EEA), including to the United States and Canada. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legally compliant mechanisms to protect your data.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We implement industry-standard security measures, including encryption, secure access controls, and regular security audits, to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Children’s Privacy

We do not knowingly collect personal data from children under 16 years of age. If we learn that we have inadvertently gathered data from a minor, we will take steps to delete the information as soon as possible. Parents or guardians who believe that their child has provided us with personal data should contact us to request removal.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@5xplr.com.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@5xplr.com
Business Name: 5XPLR (Claudia Schepeler) and 5XPLR (Paolo Schepeler)
Owners: Claudia Schepeler / Paolo Schepeler
Address: Teichdamm 8, 07356 Bad Lobenstein, Germany

By submitting your personal data through this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not provide personal information and discontinue the use of our services.